Integrations

Plug Zoice into your stack, not the other way around

Connect WhatsApp through Meta's Cloud API, bring your own SIP carrier, sync HubSpot, Salesforce, or Pipedrive, and run the AI models you choose. No padded logo wall — 27 integrations, listed exactly as they work today.

VoiceWhatsAppWeb ChatSIP / API
Integration catalog

Everything Zoice connects to, today

Six categories, 27 integrations. Each one is described exactly as it behaves — including the one that isn't live yet.

Channels & Telephony

Bring your own numbers and carriers — Zoice connects at the protocol level.

Meta WhatsApp Business Cloud API

Direct connection to Meta's Cloud API — your own number and access token, no BSP middleman.

Live

Plivo

Import the Plivo numbers you already own and put agents on them — live in production today.

Twilio

Available as a SIP/provider option for routing your voice traffic through Twilio.

Coming soon

Exotel

Exotel connectivity for India-first telephony teams.

SIP / BYOC trunks

Bring any carrier: UDP, TCP, or TLS transport, SRTP media encryption, and OPTIONS-tested trunk health.

CRM & Workflow

Conversation outcomes land in the systems your team already lives in.

HubSpot

Sync call outcomes, transcripts, and recordings into HubSpot after every conversation.

Salesforce

Push conversation results into Salesforce so your team sees every AI interaction.

Pipedrive

Keep Pipedrive pipelines current with outcomes from your AI agents.

Generic CRM webhook

Not on the list? Point a webhook at any CRM and receive structured call data.

Slack

Event notifications in your channels — call.ended events, churn alerts, and more.

AI Models

Bring your own stack — Zoice orchestrates the providers, you pick them.

OpenAI

GPT-4o family models for agent reasoning.

Groq

Llama 3.x and Llama 4 models plus Whisper speech-to-text on Groq.

Google Gemini Live

Realtime audio conversations powered by Gemini Live.

Sarvam AI

TTS and LLM models built for Indian languages.

ElevenLabs

ElevenLabs text-to-speech for your agents' voices.

Google Cloud TTS/STT

Google Cloud speech in both directions, including Chirp3-HD voices.

Deepgram

Deepgram nova speech-to-text models for transcription.

Gladia

Speech-to-text with live translation, named-entity recognition, and sentiment.

Silero

Voice activity detection (VAD) that tells the pipeline when a caller is speaking.

Developer Platform

Everything in the dashboard is reachable from code.

REST API

Full REST API authenticated with an X-API-Key header.

Signed webhooks v2

HMAC-signed events with secret rotation, an attempts inspector, and a replayable dead-letter queue.

In-browser API console

Explore and test endpoints directly in the browser — no local setup needed.

API key management

Create, scope, and revoke keys without leaving the dashboard.

Identity & Security

Enterprise access control that fits your identity provider.

SAML/OIDC SSO

Single sign-on over SAML or OIDC — works with Okta and Azure AD.

SCIM provisioning

Provision and deprovision users automatically from your identity provider.

Audit-log streaming sinks

Stream audit events to the sinks your security team already monitors.

Payments

Billing handled by the gateway Indian businesses already trust.

Razorpay

Billing and auto-recharge processed through Razorpay.

Don't see your tool?

Most systems connect anyway: the generic CRM webhook delivers structured call data to any endpoint you give it, and the REST API covers whatever webhooks don't push. If you need a first-class connector, tell us what you're wiring up.

Security & data protection

Your credentials, kept safe

Every integration runs on the same security plumbing — no exceptions for convenience.

Encrypted tokens at rest

Provider credentials and access tokens are encrypted before they are stored.

Signed webhooks

Every webhook event is HMAC-signed so you can verify it really came from Zoice.

RBAC-scoped API keys

API keys carry only the permissions you grant them — nothing more.

Regular VAPT program

An ongoing vulnerability assessment & penetration testing program, not a one-off scan.

Integrations — Frequently Asked Questions

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