Voice Channel

AI phone agents that sound human on every call

Assign an AI agent to any imported number and inbound calls are answered automatically, 24/7. Dial out one call at a time, by bulk CSV, or as a full campaign — in 10+ Indian languages, with background ambience and noise suppression that make every conversation feel natural.

  • Inbound answered 24/7 on numbers you already own
  • Office-hum ambience, noise suppression, and -12 to +12 semitone pitch control
  • Voice catalog with instant previews — or clone your own voice

Outbound call · Hindi

AI agent · noise suppression on

LIVE
Office-hum ambienceQuality scored per callp95 latency tracked

Whisper instructions only the AI hears — or take over the call from your own phone, mid-conversation.

How it works

From phone number to live agent in four steps

No telephony team required. Bring a number, pick a voice, and your agent starts answering — and dialing — the same day.

01

Connect a number

Import a number and assign any AI agent to it — Plivo numbers are supported today, with Twilio listed next. Every number shows its webhook status with one-click retry, and inbound calls are answered automatically, 24/7.

02

Shape the voice

Browse a voice catalog with instant previews, or type up to 200 characters of your own text and hear it spoken. Tune pitch from -12 to +12 semitones, layer in office-hum or gentle-static ambience, or clone a custom voice from 3–5 minutes of audio via info@zoice.ai.

03

Dial out at any scale

Place a single call, upload a bulk CSV with name, to_number, and language columns (sample file included), or run a full campaign. DPDP- and TCPA-ready consent is captured in the first 5 seconds of every outbound call.

04

Review and follow up

Every call gets an AI summary, sentiment, and structured data extraction. Contacts carry a rolling AI memory across calls, and follow-up sequences mix voice, WhatsApp, and email steps — with scheduled callbacks when the customer asks.

Capabilities

Everything a phone team does, automated

Inbound, outbound, realism, memory, and human escalation — the full lifecycle of a phone conversation, handled.

24/7 inbound answering

Assign an AI agent to any imported number and every inbound call is answered automatically, around the clock. Each number shows its webhook status with one-click retry — Plivo is supported today, Twilio is listed next.

Outbound at every scale

Fire a single call from the dashboard, upload a bulk CSV with name, to_number, and language columns (a sample file is provided), or run full campaigns with scheduling and per-contact language selection.

Calls that sound human

Background ambience — office hum or gentle static — keeps the line from feeling sterile, caller-side noise suppression keeps the agent focused, and pitch shifts from -12 to +12 semitones fine-tune any voice.

Voice catalog + cloning

Preview any voice instantly or hear it speak your own text (up to 200 characters) before you commit. Need your brand voice? A custom clone takes just 3–5 minutes of audio — send it to info@zoice.ai. 10+ Indian languages included.

Contacts with long-term memory

Every contact carries a rolling AI summary that updates after each call, so the agent picks up where the last conversation left off instead of starting from zero.

Follow-ups and callbacks

Build follow-up sequences that mix voice, WhatsApp, and email steps, and let customers book scheduled callbacks the agent honors automatically.

Live console: whisper & takeover

Watch calls live, whisper instructions only the AI hears, or trigger a voice takeover that dials your operator's phone straight into the live call. Transfers go AI-to-AI or AI-to-human, with a pre-transfer message to brief the receiver.

Consent-first outbound

DPDP- and TCPA-ready consent capture runs in the first 5 seconds of every outbound call, so your campaigns start compliant instead of retrofitting it later.

Quality you can measure

Every call is scored for voice quality and tracked for p95 latency, alongside its AI summary, sentiment, and extracted data — feeding the same analytics that power your campaign dashboards.

Outbound campaigns

From CSV to insight, in one flow

Three columns in a spreadsheet become a fully measured calling campaign — dials, conversations, and outcomes, all reported back.

1 · Upload contacts

nameto_numberlanguage
Priya+91 98XXX XXX21hi-IN
Arjun+91 97XXX XXX48ta-IN
Meera+91 96XXX XXX73te-IN

Three columns and you're ready — a sample CSV is provided, and each contact can get its own language.

2 · Zoice dials

Dialing Priya · Hindi
  • Consent captured in the first 5 seconds
  • Ambience + noise suppression on every leg
  • Contact memory loaded before the agent speaks

Need a human? Whisper to the agent or take over the call live.

3 · Read the results

  • Dialing, contact, and engagement trend charts
  • Sentiment breakdown across the campaign
  • Objective-achievement reporting
  • Best-time-to-call analytics
Explore the analytics suite

Voice Calls — Frequently Asked Questions

Put a human-sounding agent on your phone line

Connect a number, pick a voice, and your agent starts answering — and dialing — today. Pricing is on the pricing page.

ZOICE