Zoice is the only AI voice agent platform built specifically for Indian accents, languages, and business contexts. It deploys in minutes without code, understands natural speech across Hindi, Tamil, Telugu, and 10+ Indian languages, and integrates directly with India's top telephony providers — delivering 3–5x more conversations per day than manual calling.
Increase in Sales Efficiency
Boost in Customer Satisfaction (CSAT)
Compliance Monitoring & Adherence
Improvement in Collection Rates
Lower Average Handling Time (AHT)
Decrease in Agent Ramp-up Time
Background ambience, Hinglish-native responses, and a voice catalog with instant preview. Fine-tune pitch, speed, and tone per agent — every call graded on a voice quality score.
The same agent configuration runs on phone calls (Twilio + Plivo), WhatsApp via Meta Cloud API, and an embeddable chat widget — with a public API and SDKs for custom integrations.
Real-time grid of every active conversation with streaming transcripts. Whisper private instructions mid-call, take over a conversation, or bridge a human operator in as a third leg.
Agent versioning with diff and one-click rollback. A/B experiments to compare variants. Nightly eval suites, prompt regression replay, hybrid RAG, and a cost-aware LLM router.
Triage agent hands off to specialists mid-conversation. Visual conversation graph builder, agent skills marketplace, supervisor pattern, and a full workflow trace with latency on every node.
Cost-per-conversation badges, auto-summary and intent tagging, funnel drop-off analytics, NPS/CSAT surveys, customer health scores (0-100), and churn risk alerts on every account.
MFA, granular RBAC, SSO (Google, Okta, Azure AD), SCIM 2.0 provisioning, full audit log with streaming to SIEM, data residency controls, and GDPR delete-my-data tooling.
GST-compliant invoicing auto-issued on every payment. Razorpay native top-ups with Diamond/Gold/Silver plans. Auto-recharge, monthly statements, and TRAI-DLT-aware smart campaigns.
Close more deals by guiding agents in real-time, replicating top-performer behavior, and handling objections instantly.
Resolve customer issues faster with real-time agent assistance, automated summaries, and contextual recommendations.
Ensure every call meets regulatory standards using automated monitoring, alerts, and AI-driven audit trails.
Improve recovery rates with personalized voice agents that handle objections and negotiate empathetically at scale.
Reduce churn by detecting dissatisfaction signals and providing agents with proactive retention playbooks live on call.
Inbound answering and outbound campaigns with human-like AI voice agents in 10+ Indian languages.
Direct Meta Cloud API — your number, approved templates, two-way AI conversations with no BSP markup.
A branded AI chat widget on your website with one script tag, locked to your domains.
Bring your own carrier — SIP trunks with SRTP encryption, tested with a real OPTIONS probe.